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About Balbir

A product and AI operator with enough technical depth to shape the system and enough commercial grounding to keep the work tied to revenue.

Current story

From full-stack builder to product leader to owner of AI moonshots and product data strategy.

Balbir’s through-line is not a single function. It is repeatedly stepping into messy, high-stakes systems and making them more scalable, more intelligent, and more commercially useful.

Head of Product Data Strategy Raptor Supplies Delhi, India

Guiding values

HonestyIntegrityAmbition

Signature strengths

Leading herculean tasksDeep knowledge of software and AIDesign thinkingCollaboration

Skills

Capability stack

Grouped to reflect how the resume actually reads in a hiring or founder conversation.

Product skills

Product skills

Product vision & roadmap planningRequirement gathering & analysisCross-functional team collaborationStakeholder communicationData-driven decision making

Tech skills

Tech skills

PythonSQLData scienceMLDLLLMsPrompt engineeringRAG architecturesAI agents

Tools

Tools

MetabaseMIROFigmaDraw.ioJIRAConfluenceGitHub

Experience

Leadership path

The resume reads as increasing scope: build the product, then own the roadmap, then own the system, the team, and the budget.

Feb 2022 - Present

Head of Product Data Strategy

Raptor Supplies · Global industrial e-commerce

01

Set up Raptor Labs as the R&D arm for AI moonshots and automation, owning strategy, hiring, and execution for high-leverage bets.

  • Implemented the organization’s AI strategy and shipped automation and moonshot programs.
  • Built a team of 11 across data science, data engineering, and development.
  • Deployed ₹4 Cr+ in opex with further capex, hiring, and project approvals secured.

Within current role

Project Owner, Hercules

Raptor Supplies · Flagship program ownership

02

Led the AI and data-engineering program that made large-scale industrial catalog onboarding commercially viable.

  • Generated £4.5M+ revenue from products that could not be onboarded before Hercules.
  • Drove a 15x increase in products and an 8x increase in total new specs.
  • Led PDF-to-structured-data pipelines using layout extraction, fine-tuned DIT, and relation extraction.

Alpha launched, ongoing

Product Owner, Industrial AI

Raptor Supplies · Conversational commerce

03

Built an LLM-powered industrial discovery system that shifts buying from click-search-scroll to guided conversation.

  • Designed the industrial AI architecture, including query decomposition, rewriting, and intent classification.
  • Directed NER and context management to preserve conversation continuity.
  • Built a first-of-its-kind alternate-parts finding system and dynamic response generation engine.

Prior phase within Raptor Supplies

Product Manager

Raptor Supplies · Platform analytics and growth

04

Established analytics, reporting, SEO automation, and growth infrastructure for the ecommerce business.

  • Built ecommerce analytics from the ground up with Metabase in two quarters.
  • Improved SEO contribution from 40% to 55% with automated content and GenAI-assisted SEM.
  • Contributed to 100% YoY growth, taking the business past £1.8M monthly revenue.

Jul 2021 - Oct 2021

Co-Founder

REAL MARKET · Bootstrapped grocery commerce

05

Built a grocery platform for tier-3 and tier-4 cities with a product model designed for trust and simplicity.

  • Served hundreds of customers with up to 10 daily orders and Rs 400 average order value.
  • Built a 1-click WhatsApp checkout with pay-on-delivery for low-friction adoption.
  • Pioneered grouped product bundles that later became common in quick-commerce playbooks.

Feb 2020 - Jul 2021

Product Management - Job Hai and 99acres

InfoEdge (NSE: NAUKRI) · Consumer internet products

06

Worked on high-growth marketplace products, combining user research, growth diagnosis, and workflow redesign.

  • Helped Job Hai resolve ratings and NPS issues while improving offline resource allocation.
  • Contributed to 30% QoQ user growth in a four-person product team.
  • Helped grow the 99acres commercial office lease business 74%, from 19 Cr to 33 Cr per quarter.

Feb 2019 - Jul 2019

Founding Member, Full Stack Developer

LIPISHALA · SaaS and recommendation systems

07

Built recommendation infrastructure and co-designed the architecture for a Flask-based SaaS application.

  • Built a recommendation service that improved reader engagement for digital media clients.
  • Reduced serving time to under 100ms with a Redis caching layer.
  • Co-developed the architecture for a fast and reliable full-stack web application.

Contact

Connect

Open to leadership conversations, advisory work, and product or AI programs that need one owner-level view.

Contact

Start a conversation

Best for leadership roles, advisory opportunities, or product and data problems that need both strategic clarity and execution depth.

hello@balbir.netbalbir4email@gmail.com
Typical topics

Leadership roles · advisory work · search, data, AI, and execution systems

Best starting point

A short note with the problem space, team context, and what needs untangling.